1. Data We Collect
When you use NLO Finance, we collect:
- Account information (email, name) via Supabase Authentication
- Financial data you provide during AI consultations
- Usage data (pages visited, features used)
- Device and browser information
- Payment information processed securely by Paddle
2. How We Use Your Data
We use your data to:
- Provide and improve the NLO Finance service
- Generate AI-powered financial models using Anthropic and OpenAI
- Process payments and manage subscriptions via Paddle
- Send service-related notifications via Telegram Bot API
- Analyze usage patterns to improve user experience
3. Cookies
We use essential cookies for authentication and session management. We do not use third-party advertising cookies. Analytics cookies may be used to understand service usage and are anonymized.
4. Third-Party Services
We integrate with the following services that may process your data:
- Supabase — authentication and data storage
- Anthropic (Claude) and OpenAI — AI-powered financial modeling
- Paddle — secure payment processing
- Telegram Bot API — notifications and communication
Each service operates under its own privacy policy. We share only the minimum data necessary for each service to function.
5. Data Security
We implement industry-standard security measures including encryption in transit (TLS) and at rest, secure authentication, and regular security reviews. Your financial data is stored in encrypted databases and is never sold to third parties.
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and associated data
- Export your data in a portable format
- Withdraw consent for data processing
- File a complaint with a supervisory authority
7. GDPR Compliance
For users in the European Economic Area (EEA), we process data under the following legal bases:
- Contract performance — to provide the service you signed up for
- Legitimate interest — to improve our service and prevent fraud
- Consent — for optional communications and analytics
We do not transfer data outside the EEA without adequate safeguards. You may contact our Data Protection contact at support@nlofinance.com.
8. Data Retention
We retain your data for as long as your account is active. After account deletion, we remove personal data within 30 days, except where required by law. Aggregated, anonymized data may be retained for analytics.
9. Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes via email or in-app notification. Continued use of the service after changes constitutes acceptance.
10. Contact Us
For privacy-related questions or requests, contact us at:
NLO Coding
Email: support@nlofinance.com
Website: https://nlofinance.com